Marketing and Communications Manager

Employment Type

: Full-Time


: Miscellaneous

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Marketing and Communications Manager

Working in a shared service environment, the Marketing and Communications Manager will work with The Door, Broome Street Academy, and University Settlement, three independent 501c3 organizations that share a CEO and administrative/back office functions. University Settlement (, The Door (, and Broome Street Academy ( are affiliated New York City nonprofits that tackle the complex issues surrounding poverty for over 50,000 New Yorkers each year.

We're looking for a resourceful problem-solver who thrives in a rapidly changing, team-based environment, and skillfully juggles many competing priorities while working effectively under deadline. You think strategically, take the initiative, enjoy collaborating with and inspiring your colleagues, and are a proven manager of complex projects. You're a strong writer and editor who's also skilled at making brands come to life visually.

What You Will Be Doing:

  • Partner with the Managing Director of Communications & Marketing, create and execute an Editorial Calendar that strategically builds all three agencies' visibility, elevates our leaders' ideas and profiles, and engages key audiences, including donors and media
  • Write, design, and produce major corporate communications material including annual reports, speeches, briefs, white papers, op-eds, and PowerPoint presentations
  • Use Adobe Creative Cloud, particularly InDesign, Photoshop and Illustrator, to create compelling traditional and multimedia branded communications that help people understand our agencies' amazing work
  • Be the brand manager - maintain brand consistency across all communications
  • Oversee social media accounts, creating effective strategies to increase our agencies' and spokespeople's visibility
  • Manage email campaigns. Craft lead generation initiatives to steadily increase active email subscribers
  • Measure and track audience growth and content performance, implementing dashboards and analytic reporting for our websites, social media accounts, and email marketing
  • Keep up to date on the latest developments in technology and best practice for communications
  • Support the Events and Development teams, including by writing and designing appeals to donors and invitations.
  • Assist with media outreach, including by thinking through strategy and creating talking points.
  • Manage the Communications Associate and oversee their professional development, partnering with them to develop content for social media, email, and website marketing
  • Have a strong commitment to advancing diversity, equity, and inclusion
  • What We Are Looking For:

  • You have 5+ years of experience in communications, marketing, or public relations
  • You have 4+ years of writing and editing impactful print, digital, and social media copy with a distinctive, clever, and sophisticated writing style. Track record producing printed collateral, including marketing literature, annual reports, brochures, appeals, newsletters, etc
  • You are an effective project manager and have a track record of producing diverse projects on time, all the time
  • Innovative thinker who can translate strategy into action. Experience developing and executing strategic plans to advance an organization's mission and goals
  • Persuasive communicator with good presentation skills. Able to effectively interact with a variety of audiences, including participants, supporters, staff, senior management, the media, and the general public.
  • Intense attention to detail and outstanding editing skills. Typos are your enemy.
  • You are technologically savvy with Microsoft Office, Online Xpress or other email platform, social media platforms, Adobe Creative Cloud, Microsoft Office, and WordPress.
  • Excels when working independently, and as an effective leader or member of a team. Able to take initiative.
  • You have a Bachelor's degree.
  • A plus if you are:

  • Fluent in a language (or languages!) other than English
  • Conversant in HTML

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