Prepares and processes mortgage loan records, files and correspondence from application through approval. Assures compliance with bank, regulatory and investor guidelines and customer service standards. Communicates with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.
This office is currently located in Richfield, Minnesota (near the Best Buy Headquarters) but will eventually move to Hopkins, Minnesota. Employees who are successful in this role have the opportunity to earn weekly work from home days.
High school diploma or equivalent
Two to three years of experience in loan processing and closing activities
Bilingual English/Spanish speaking
Well-developed ability to manage multiple tasks/projects and deadlines simultaneously
Basic knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, governmental and agency requirements, terminology, and automated processing systems
Basic knowledge of credit policies and approval processes