Manager, Sales Operations- London

Employment Type

: Full-Time


: Sales

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Our EMEA SeatGeek Enterprise business is scaling rapidly, and looking for a Sales Operations leader to define and build processes across our partnership-facing teams. Reporting to our International MD, you will work with our global Sales, Implementations, Support, and Finance functions to ensure clients and businesses are managed.

What You'll Do

* Oversee all aspects of quota setting, forecasting, sales process optimization, sales development and market/vertical planning across international teams and future expansion
* Influence CRM and sales technology strategy, ensuring that the roadmap takes into account the full sales, support, and marketing funnel
* Develop and implement policies and procedures to ensure data integrity and cleanliness of the CRM with sales, onboarding, support, product and business systems teams
* Develop important performance metrics and dashboards that help the sales organization focus on performance drivers
* Participate in management decision-making related concerning sales growth and investment
* Manage the evaluation and interpretation of data; identify trends that signal new opportunities or challenges and dangers; and turn data trends into actionable sales processes

What You Have

* 5+ years of overall experience in sales, sales operations and business operations, preferably in a startup software/technology company
* 3+ years in a sales/business operations or similar role at a SaaS company
* Experience using Salesforce and MS Excel for modeling and forecasting
* Experience using SQL or other BI tools are nice-to-haves
* Experience as a direct sales manager or sales rep is a plus
* Dynamic, strong interpersonal and team building skills - ability to work with a diverse team and influence/drive change across functional and business boundaries

Associated topics: administrative, branch manager, director of sales, management, sales director, sales leader, sales management, supervisor, team leader, territory manager

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