Role Purpose The Senior Development Operations Manager reports to the Director of Development and serves a key role in developing and implementing a comprehensive development program and strategies to ensure unrestricted funding that will serve Housing Families Inc. The Senior Development Operations Manager is primarily responsible for the management of development operations functions and provides additional support to the team through comprehensive campaigns. The position supports the mission of HFI by helping to develop and oversee events and fundraising efforts and is responsible for the Raiser's Edge database. The Senior Development Operations Manager also supports the program in all aspects of communications and marketing. ResponsibilitiesWorks closely with the Director of Development and Senior Grant Writer to oversee the strategy of the development program in FY20 and beyond. Lead all aspects of annual fundraising communications, including annual campaigns and regular appeals to individual donors through email campaigns, social media posts, and print materials.Manages operational aspects of the Development Department which include Raiser's Edge gift entry, donor acknowledgements, department financial reconciliation and other financial reporting when needed. Works with the Director of Development to determine solicitation strategies for increased community, corporate and individual support.Adhere to ethical and confidentiality guidelines of the organization and donors.Perform other duties as assigned by the Director of Development. Eligibility RequirementsBachelor's degree or work experience in related discipline4-5 years of experience in non-profit fundraising operationsStrong experience with Raiser's Edge requiredExperience in website and/or social media management a plus Demonstrated critical thinking skills to analyze data and understand its relationship to the overall fundraising objectivesStrong and mature interpersonal skills at all levels internally & externallyHighly organized and ability to operate under pressure of deadlinesAbility to work independently and as a member of multiple teamsA positive self-starter with an interest in social services for homeless familiesLoves working with people from broadly diverse ethnic, social and cultural backgrounds Associated topics: architect, architecture, c#, expert, lead, maven, perl, php, senior, software engineer lead
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