Add your resume and apply to jobs with your Glassdoor profile. Create Profile. Job. Role Summary:. This leadership role is responsible for strategy, planning, execution, on boarding, performance management and transformation of all clinical services and clinical operations. The primary focus is translating the organization's strategy into and building high performing service lines that provide demonstrated; quality care, service, access, outcomes and build an integrated network of highly satisfied and loyal patients. Significant focus will be placed on the redesign of systems and processes that optimize efficiency, and value. The COO will also play an integral role in practice/physician acquisition, feasibility analysis and proposal development. The COO serves as a member of the Executive Management team and a key advisor to the President and Chief Medical Officer. The COO will work to ensure the organization's vision, mission/purpose and core values are upheld and advancing. Furthermore, will support and advance the strategic, financial and operations initiatives that advance the Great Lakes Health, clinically integrated network.. Primary Job Responsibilities:. 1. Participate in the strategy planning, organizational structure and alignment, objective development, performance metrics, execution, and oversight for all clinical services lines and the clinical operations that support their growth, development, transformation, and clinical and business optimization.. 2. Lead the clinical service lines and clinical operations teams with the ultimate goal of creating high performing clinical service lines that provided demonstrated; quality care, service, access, outcomes and highly satisfied and loyal patients. Demonstration is through measurement of key performance metrics that are physician management, best practices.. 3. Focus on policy and program development that improve value streams by evaluating and redesigning the clinical delivery model and its associated support structure systems, processes and workflows to optimize the patient experience, satisfaction and loyalty, while improving revenue, reducing costs and enhancing efficiency.. 4. Responsible for an effective and efficient communication strategy and tactics that optimize our physicians, APPs and clinical support staff understanding of our strategy, plans, measurement, impact to the organization and them personally, and most importantly, their role in helping to achieve the objectives.. 5. Responsible for planning the budget (operating and capital), staffing models, facilities and required equipment and supplies to support, and facilitate the clinical service lines and clinical operations team.. 6. Participate in practice acquisition, physician recruitment, feasibility analysis, proposal development and integration of all new practice(s), physician(s) and their associated staff into the organization.. 7. Work directly with the President, Chief Medical Officer, Chief Financial Officer, and Chief Human Resource Officer, and the leaders of the various functional/support departments are planning, execution and oversight of organizational initiatives that support our vision, mission/purpose and objectives.. 8. Represent the organization by working with Great Lakes Health leadership, its teams and various committees to advance strategic objectives and initiatives. Much of this work will focus on developing partnerships, and programs/services that build and integrate the GLH, clinically integrated network.. 9. Participate in other work, committees and initiatives that support the organizations vision, mission/purpose, objectives and partnerships, both within GHL and within the community.. Education required:. Master's degree in health or business administration. In exchange for Master's degree, 15 years of practice management experience will be considered.. Experience required:. Minimum of 15 years of physician practice management or related health care management. Excellent communication, relationship and ability to create engagement with physicians, and other leaders. Proven ability to perform strategic planning, and lead successful implementation. Expert understanding of operations, transformation and change management with a proven record of demonstrating success. Expert understanding of process optimization, and redesign with the ability to develop performance management and bench marking to support best practices. Expert understanding of business, financial and project management with the ability to understand and influence the business in a positive manner Associated topics: administrative coordinator, administrative staff, assistant, asso, associate, beverage, front desk, front office, operational support, staff
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.